Hyatt offers free WiFi with no strings attached

Hyatt Hotels will offer free WiFi at its hotels to all customers, starting next February.

There will be no limit on how many devices guests use to connect to the Internet from hotel rooms or public spaces.

“Giving free Wi-Fi without a catch will enable us to continue innovating the guest experience to help people be more productive and stay better connected to colleagues, friends and family,” said Kristine Rose, Hyatt’s vice president of brands.

Hyatt already provides free WiFi at some of its brands as well as to loyalty members. Starting February, those loyalty members will receive a free upgrade to “premium” WiFi service at hotels where that amenity is available.

In October, Marriott International said that it would provide free WiFi at full-service hotels (Marriott, JW Marriott, Ritz-Carlton and Renaissance) for Marriott Rewards loyalty members who book through Marriott channels, starting Jan. 15. The company’s select-service brands already offer complimentary WiFi. That policy spurred opposition from ASTA and Signature Travel Network.

Last week, Starwood Hotels & Resorts announced that it would start offering free WiFi on Feb. 2 for loyalty members who book directly through Starwood’s digital channels and guests who book through travel agents who participate in the SPG Pro program.

Hyatt Hotels will offer free WiFi at its hotels to all customers, starting next February.

There will be no limit on how many devices guests use to connect to the Internet from hotel rooms or public spaces.

“Giving free Wi-Fi without a catch will enable us to continue innovating the guest experience to help people be more productive and stay better connected to colleagues, friends and family,” said Kristine Rose, Hyatt’s vice president of brands.

Hyatt already provides free WiFi at some of its brands as well as to loyalty members. Starting February, those loyalty members will receive a free upgrade to “premium” WiFi service at hotels where that amenity is available.

In October, Marriott International said that it would provide free WiFi at full-service hotels (Marriott, JW Marriott, Ritz-Carlton and Renaissance) for Marriott Rewards loyalty members who book through Marriott channels, starting Jan. 15. The company’s select-service brands already offer complimentary WiFi. That policy spurred opposition from ASTA and Signature Travel Network.

Last week, Starwood Hotels & Resorts announced that it would start offering free WiFi on Feb. 2 for loyalty members who book directly through Starwood’s digital channels and guests who book through travel agents who participate in the SPG Pro program.

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